The Oregon Workforce Customer Service - Innovation in Workforce Systems Award recognizes outstanding service provided to a specific (specialized) segment of the workforce including, but not limited to, people with disabilities, vocational rehabilitation, migrant and seasonal farmworkers, Trade Act, welfare-to-work, and youth. For extraordinary innovation that directly or indirectly impacts systems, customers, or professionals within the workforce system. Contributions can take many forms and may include a significant role in the implementation and effective delivery of a highly innovative idea or system.
This could include, but is not limited to, implementation of a new system or process, developing an innovative program, creating a new way of delivering services, developing new technology or a new way to use technology, creating new partnerships, developing and/or implementing new policy, or going far above and beyond the regular duties of the job.
ELIGIBILITY
Any person, group, or organization who works or does work with the workforce system. There is no IAWP membership requirement for this award.
If this is a project or activity that is taking place over multiple years, the majority of the work or demonstrated results must have taken place during the contest year.
CATEGORIES
There are three (3) categories to submit a nomination:
1. Individual
2. Group/Team
3. Organization
This could include, but is not limited to, implementation of a new system or process, developing an innovative program, creating a new way of delivering services, developing new technology or a new way to use technology, creating new partnerships, developing and/or implementing new policy, or going far above and beyond the regular duties of the job.
ELIGIBILITY
Any person, group, or organization who works or does work with the workforce system. There is no IAWP membership requirement for this award.
If this is a project or activity that is taking place over multiple years, the majority of the work or demonstrated results must have taken place during the contest year.
CATEGORIES
There are three (3) categories to submit a nomination:
1. Individual
2. Group/Team
3. Organization
NOMINATION SUBMISSION COMPONENTS
The Workforce Customer Service - Innovation in Workforce Systems must include the standard nomination form AND the following submission components:
1. Overview of the Innovation: A (one) summary paragraph (500 words or less) that adequately describes the innovation and its outcomes and benefits with sufficient detail that anyone reading it will understand the innovation.
2. Nomination: Provide a narrative that describes the innovative accomplishment. Where applicable, include references to the criteria listed below
3. Endorsement Letters: Attach up to two (2) letters of endorsement (optional and not to exceed 4 pages) from someone in a leadership position who can attest to the value of the innovation. Endorsement letters are not required.
4. Documentation: Provide documents that support or illustrate the information contained in the narrative.
CRITERIA
In selecting the Workforce Customer Service - Innovation in Workforce Systems Award, the following criteria will be considered by the Selection Team. Please describe or expand upon each of these in the Innovation Overview and Nomination sections of your submission.
1. Out-of-the-box-thinking: Does this innovation represent out-of-the-box or cutting edge thinking? (20 points)
2. Leadership: Did this accomplishment demonstrate innovative leadership? Did this nominee’s leadership set the stage for further innovative work? (10 points)
3. Enthusiasm: Has this innovation led to a new product, process or idea? Can it be integrated widely? Does it have the potential to generate revenue or initiate other ideas or exemplary work? (10 points)
4. Impact: Will the innovation bring fundamental change and/or move the organization or the world of workforce development forward? Does it identify new ways to improve the quality of services or programming? Does it identify new approaches for completing work more efficiently and/or effectively? Is the work practical and sustainable? (5 points)
5. Replicability: Can the innovation be replicated within other areas of workforce development or at other organizations? Would it be valuable to do so? Does the innovation plan for successful implementation? Does it demonstrate long-term success? (5 points)
SCORING
There are 50 points available. Twenty (20) points for criteria 1. Ten (10) points each for criteria 2 and 3. Five (5) points for each for criteria 4 and 5.
The Workforce Customer Service - Innovation in Workforce Systems must include the standard nomination form AND the following submission components:
1. Overview of the Innovation: A (one) summary paragraph (500 words or less) that adequately describes the innovation and its outcomes and benefits with sufficient detail that anyone reading it will understand the innovation.
2. Nomination: Provide a narrative that describes the innovative accomplishment. Where applicable, include references to the criteria listed below
3. Endorsement Letters: Attach up to two (2) letters of endorsement (optional and not to exceed 4 pages) from someone in a leadership position who can attest to the value of the innovation. Endorsement letters are not required.
4. Documentation: Provide documents that support or illustrate the information contained in the narrative.
CRITERIA
In selecting the Workforce Customer Service - Innovation in Workforce Systems Award, the following criteria will be considered by the Selection Team. Please describe or expand upon each of these in the Innovation Overview and Nomination sections of your submission.
1. Out-of-the-box-thinking: Does this innovation represent out-of-the-box or cutting edge thinking? (20 points)
2. Leadership: Did this accomplishment demonstrate innovative leadership? Did this nominee’s leadership set the stage for further innovative work? (10 points)
3. Enthusiasm: Has this innovation led to a new product, process or idea? Can it be integrated widely? Does it have the potential to generate revenue or initiate other ideas or exemplary work? (10 points)
4. Impact: Will the innovation bring fundamental change and/or move the organization or the world of workforce development forward? Does it identify new ways to improve the quality of services or programming? Does it identify new approaches for completing work more efficiently and/or effectively? Is the work practical and sustainable? (5 points)
5. Replicability: Can the innovation be replicated within other areas of workforce development or at other organizations? Would it be valuable to do so? Does the innovation plan for successful implementation? Does it demonstrate long-term success? (5 points)
SCORING
There are 50 points available. Twenty (20) points for criteria 1. Ten (10) points each for criteria 2 and 3. Five (5) points for each for criteria 4 and 5.
2013
Group WorkSource Portland Metro East Welcome Team INDIVIDUAL Mindy Truex 2012 GROUP- Meena Parkera & Kate Parker INDIVIDUAL- Mary Nelson 2011 Todd Brown |
2010
Gena Konrad Trade Act Unit 2009 Tamara Schroeder Sherry Pfaff & Jim Perkins 2008 Charlene Grafton & Sandra Watkins 2007 Jennifer Ryan-Jauregul 2006 Scott Wells 2005 Dr. Terry Peek-Umpqua CC Gresham B&ES & Mt. Hood Community College 2004 Marta Satler 2003 Jerry Criswell Armando Nunex & Martha Zapien 2002 Alan Woolley Vicki O’Reilly & Karen Macfarlane 2001 Richard L. Gorby 2000 Patti Sherman |
1999
no award presented 1998 no award presented 1997 Peggy Crenshaw 1996 Clinton Lindgren 1995 Karen Donaca 1994 no award presented 1993 no award presented 1992 Mark McMurtrey 1991 George Payant 1990 Gary Brounstein |
1989
Michael Roth 1988 Gerry Wallis 1987 Bob Broussard 1986 Oregon City DVOP Unit: Joan Cheston, Al Kasper, Gerard Wallis 1985 Lee Huddleston 1984 Ed Bennett 1983 Jean Thomson 1982 no award presented 1981 Deborah Aiken 1980 Juanita Burnett East Portland Local Office |
1979
Don Wengle NW Portland Local Office 1978 LeRoy Mayes Newport Local Office 1977 Darrel Beers Eugene Local Office 1976 Art Hawley 1975 Joaquin Hernandez 1974 Charles Williams 1973 Lloyd Green |